{"id":100,"date":"2016-12-15T22:30:37","date_gmt":"2016-12-15T21:30:37","guid":{"rendered":"http:\/\/dev.thediar.com\/?page_id=100"},"modified":"2019-07-09T12:06:14","modified_gmt":"2019-07-09T10:06:14","slug":"operations-and-strategy","status":"publish","type":"page","link":"https:\/\/www.thediar.com\/es\/what-we-do\/operations-and-strategy\/","title":{"rendered":"Externalizaci\u00f3n y Optimizaci\u00f3n de Procesos Operativos y Estrategia"},"content":{"rendered":"<p><\/p>\n<div class=\"paragraph\">\n<p>La ingenier\u00eda de\u00a0<strong>Operaciones de Negocios<\/strong>\u00a0no es, frecuentemente, un trabajo de artesanos, en donde el due\u00f1o del\u00a0<strong>proceso<\/strong>\u00a0imagina la mejor manera de entregar de manera <strong>efectiva<\/strong> y <strong>eficiente<\/strong> un output a partir del proceso operativo. Normalmente es el resultado de un an\u00e1lisis profundo sobre los par\u00e1metros del negocio para decidir los recursos involucrados, las herramientas a utilizar y los pasos necesarios para llevarlos a cabo. Lo llamamos\u00a0<strong>ingenier\u00eda de procesos basada en datos<\/strong>, donde las combinaciones de distintos inputs y outputs de procesos nos dan el conocimiento necesario para dise\u00f1ar la mejor manera de entregar resultados a partir de ellos.<\/p>\n<div class=\"wsite-spacer\"><\/div>\n<div>\n<div class=\"wsite-image wsite-image-border-none \">\n<div>\u00a0<img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-102 size-full\" src=\"https:\/\/i0.wp.com\/www.thediar.com\/wp-content\/uploads\/2016\/12\/operations-1.jpg?resize=640%2C144\" width=\"640\" height=\"144\" srcset=\"https:\/\/i0.wp.com\/www.thediar.com\/wp-content\/uploads\/2016\/12\/operations-1.jpg?w=734&amp;ssl=1 734w, https:\/\/i0.wp.com\/www.thediar.com\/wp-content\/uploads\/2016\/12\/operations-1.jpg?resize=300%2C67&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.thediar.com\/wp-content\/uploads\/2016\/12\/operations-1.jpg?resize=700%2C157&amp;ssl=1 700w, https:\/\/i0.wp.com\/www.thediar.com\/wp-content\/uploads\/2016\/12\/operations-1.jpg?resize=520%2C117&amp;ssl=1 520w, https:\/\/i0.wp.com\/www.thediar.com\/wp-content\/uploads\/2016\/12\/operations-1.jpg?resize=360%2C81&amp;ssl=1 360w, https:\/\/i0.wp.com\/www.thediar.com\/wp-content\/uploads\/2016\/12\/operations-1.jpg?resize=250%2C56&amp;ssl=1 250w, https:\/\/i0.wp.com\/www.thediar.com\/wp-content\/uploads\/2016\/12\/operations-1.jpg?resize=100%2C22&amp;ssl=1 100w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/div>\n<\/div>\n<\/div>\n<div class=\"wsite-spacer\"><\/div>\n<p>Esto es cierto tambi\u00e9n para la (re-) formulaci\u00f3n de la\u00a0<strong>Estrategia de Negocio<\/strong>\u00a0a trav\u00e9s de todas las \u00e1reas de negocio: probablemente la primera proposici\u00f3n de valor provenga de la inspiraci\u00f3n del Emprendedor, pero tambi\u00e9n es cierto que la evoluci\u00f3n viene despu\u00e9s de los ajustes hechos despu\u00e9s de inspeccionar los resultados y de analizar c\u00f3mo \u00e9stos est\u00e1n influenciados por los diferentes par\u00e1metros que rodean al negocio. Nuevamente, hablamos de (re-) formulaci\u00f3n y alineaci\u00f3n de la estrategia de negocios basada en datos.<\/p>\n<p>Somos capaces de encontrar\u00a0<strong>caminos ocultos<\/strong>\u00a0para procesar la\u00a0<strong>eficiencia\u00a0<\/strong>y\u00a0<strong>efectividad<\/strong>\u00a0de la (re-) formulaci\u00f3n de la estrategia, basadas en los\u00a0<strong>KPI<\/strong>\u00a0del negocio y otras fuentes de an\u00e1lisis.<\/p>\n<\/div>\n<div class=\"paragraph\">\n<p>A modo de ejemplo, podemos listar las siguientes <strong>estrategias de optimizaci\u00f3n<\/strong>:<\/p>\n<ul>\n<li>Ahorro de costes en Compras, Log\u00edstica y Distribuci\u00f3n, manteniendo los\u00a0Acuerdos de Nivel de Servicio<\/li>\n<li>Optimizaci\u00f3n de la red de distribuci\u00f3n<\/li>\n<li>Optimizaci\u00f3n de los costes de Marketing<\/li>\n<li>Optimizaci\u00f3n de la Atenci\u00f3n al Cliente: llamadas, chat en vivo, emailing y redes sociales<\/li>\n<li>Optimizaci\u00f3n de pagos y gesti\u00f3n del riesgo<\/li>\n<li>Optimizaci\u00f3n del back office y sus flujos de administraci\u00f3n<\/li>\n<li>Optimizaci\u00f3n del negocio en productos y servicios estacionales:<\/li>\n<\/ul>\n<\/div>\n<div class=\"paragraph\">\n<p>Para entregar estos servicios nos basamos en las mejores herramientas del mercado, tales como:<\/p>\n<ul>\n<li>jBMP<\/li>\n<li>Bonitasoft<\/li>\n<li>Intalio<\/li>\n<li>ProcessMaker<\/li>\n<li>Activiti<\/li>\n<li>OpenERP \/ Odoo<\/li>\n<li>Navision \/\u00a0Dynamics CRM<\/li>\n<li>Salesforce<\/li>\n<li>Sap\u00a0Business One<\/li>\n<li>Sage Murano<\/li>\n<li>Zoho CRM<\/li>\n<li>Basecamp \/ Highrisehq<\/li>\n<li>Atlassian\u00a0\/ Jira<\/li>\n<li>Sugar CRM \/ Suite CRM<\/li>\n<\/ul>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-103 size-full\" src=\"https:\/\/i0.wp.com\/www.thediar.com\/wp-content\/uploads\/2016\/12\/operations_tech.jpg?resize=640%2C61\" width=\"640\" height=\"61\" srcset=\"https:\/\/i0.wp.com\/www.thediar.com\/wp-content\/uploads\/2016\/12\/operations_tech.jpg?w=930&amp;ssl=1 930w, https:\/\/i0.wp.com\/www.thediar.com\/wp-content\/uploads\/2016\/12\/operations_tech.jpg?resize=300%2C28&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.thediar.com\/wp-content\/uploads\/2016\/12\/operations_tech.jpg?resize=768%2C73&amp;ssl=1 768w, https:\/\/i0.wp.com\/www.thediar.com\/wp-content\/uploads\/2016\/12\/operations_tech.jpg?resize=700%2C66&amp;ssl=1 700w, https:\/\/i0.wp.com\/www.thediar.com\/wp-content\/uploads\/2016\/12\/operations_tech.jpg?resize=520%2C49&amp;ssl=1 520w, https:\/\/i0.wp.com\/www.thediar.com\/wp-content\/uploads\/2016\/12\/operations_tech.jpg?resize=360%2C34&amp;ssl=1 360w, https:\/\/i0.wp.com\/www.thediar.com\/wp-content\/uploads\/2016\/12\/operations_tech.jpg?resize=250%2C24&amp;ssl=1 250w, https:\/\/i0.wp.com\/www.thediar.com\/wp-content\/uploads\/2016\/12\/operations_tech.jpg?resize=100%2C9&amp;ssl=1 100w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<\/div>\n<p><aside id=\"text-4\" class=\"widget widget_text amr_widget\"><h4 class=\"widget-title\">Descubre qu\u00e9 \u00e9xitos podemos hacer posible en tu compa\u00f1\u00eda<\/h4>\t\t\t<div class=\"textwidget\"><a class=\"button\" href=\"\/es\/meet-the-team\/success-stories\/\">Casos de \u00c9xito<\/a><\/div>\n\t\t<\/aside><\/p>","protected":false},"excerpt":{"rendered":"<p>La ingenier\u00eda de\u00a0Operaciones de Negocios\u00a0no es, frecuentemente, un trabajo de artesanos, en donde el due\u00f1o del\u00a0proceso\u00a0imagina la mejor manera de entregar de manera efectiva y eficiente un output a partir del proceso operativo. Normalmente es el resultado de un an\u00e1lisis [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":37,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page_fullwidth.php","meta":{"footnotes":""},"class_list":["post-100","page","type-page","status-publish","hentry","clearfix"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"La ingenier\u00eda de Operaciones de Negocios no es, frecuentemente, un trabajo de artesanos, en donde el due\u00f1o del proceso imagina la mejor manera de entregar de manera efectiva y eficiente un output a partir del proceso operativo. Normalmente es el resultado de un an\u00e1lisis profundo sobre los par\u00e1metros del negocio para decidir los recursos involucrados, las herramientas a utilizar\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.thediar.com\/es\/what-we-do\/operations-and-strategy\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.8\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.thediar.com\\\/es\\\/what-we-do\\\/operations-and-strategy\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.thediar.com\\\/es#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.thediar.com\\\/es\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.thediar.com\\\/es\\\/what-we-do\\\/#listItem\",\"name\":\"Optimiza tu negocio\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.thediar.com\\\/es\\\/what-we-do\\\/#listItem\",\"position\":2,\"name\":\"Optimiza tu negocio\",\"item\":\"https:\\\/\\\/www.thediar.com\\\/es\\\/what-we-do\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.thediar.com\\\/es\\\/what-we-do\\\/operations-and-strategy\\\/#listItem\",\"name\":\"Externalizaci\\u00f3n y Optimizaci\\u00f3n de Procesos Operativos y Estrategia\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.thediar.com\\\/es#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.thediar.com\\\/es\\\/what-we-do\\\/operations-and-strategy\\\/#listItem\",\"position\":3,\"name\":\"Externalizaci\\u00f3n y Optimizaci\\u00f3n de Procesos Operativos y Estrategia\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.thediar.com\\\/es\\\/what-we-do\\\/#listItem\",\"name\":\"Optimiza tu negocio\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.thediar.com\\\/es\\\/#organization\",\"name\":\"The ducks in a row\",\"description\":\"Buscando la eficiencia de tu negocio\",\"url\":\"https:\\\/\\\/www.thediar.com\\\/es\\\/\",\"telephone\":\"+34 910053713\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/i0.wp.com\\\/www.thediar.com\\\/wp-content\\\/uploads\\\/logo1claro.jpg?fit=1064%2C336&ssl=1\",\"@id\":\"https:\\\/\\\/www.thediar.com\\\/es\\\/what-we-do\\\/operations-and-strategy\\\/#organizationLogo\",\"width\":1064,\"height\":336},\"image\":{\"@id\":\"https:\\\/\\\/www.thediar.com\\\/es\\\/what-we-do\\\/operations-and-strategy\\\/#organizationLogo\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.thediar.com\\\/es\\\/what-we-do\\\/operations-and-strategy\\\/#webpage\",\"url\":\"https:\\\/\\\/www.thediar.com\\\/es\\\/what-we-do\\\/operations-and-strategy\\\/\",\"name\":\"Externalizaci\\u00f3n y Optimizaci\\u00f3n de Procesos Operativos y Estrategia | The ducks in a row\",\"description\":\"La ingenier\\u00eda de Operaciones de Negocios no es, frecuentemente, un trabajo de artesanos, en donde el due\\u00f1o del proceso imagina la mejor manera de entregar de manera efectiva y eficiente un output a partir del proceso operativo. 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